The term ‘minimalism’ was coined by Professor of Information Sciences and Technology at Penn State, John M. Companies like IBM, Cisco, Hewlett Packard, Apple, Lucent Technologies, and Microsoft are all applying minimalism when developing their product documentation. One of the current buzzwords in technical documentation design is ‘minimalism’. But what if you don’t have a spare teenager hanging around? And you don’t have the time to trawl through dry technical jargon? How can manufacturers improve user documentation to cater for the time-poor user? To find the information you want, you must spend an hour wading through useless and irrelevant material.Īt this point, I usually give up and just hand the manual to one of my teenage children to decipher (why do teenagers seem to intuitively understand all things technical?). You open up the accompanying manual and groan audibly as you realise that the manual covers 10 different TV models, translated into 15 languages. Having spent your hard-earned cash on the latest product, perhaps a Smart TV, that promises to transform your life, you switch it on and are presented with a myriad of options, none of which you require. Everyone is familiar with the information overload experience.
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